FAQ



How do I place an order?

All orders are online only on www.nspiresa.com. Once orders are placed you will receive a receipt in the email you provided. If you have trouble ordering online, you can visit any of our stores or order via Whatsapp where you will be given instructions on how to purchase. Whatsapp us on 061 460 1339 or email admin@nspiresa.com to get assistance.



Preorder

Pre Order means they are not in stock and are made to order. Once the preorder window closes, the factory is sent the orders and production begins. They will ship when completed and updates will be provided. Pre Orders can take 90 days minimum to complete production at the factory (not including shipping times and delay at the border with customs).



Can I change my shipping address?

We unfortunately can’t make changes to your delivery address once payment has been received and you have received your Payment Confirmation email



Is it safe to shop online with Nspire?

Nspire uses Paystacks and they subscribes to the highest security and encryption standards, allowing our customers to shop with absolute peace of mind! Through the use of 3D Secure / Payer Authentication, online payments are now authenticated and verified, allowing for protection against any unauthorized use should your card be lost or stolen.



How long does delivery take?

3-5 working days except Saturdays, Sundays and Holidays.



Are your prices in South African Rands?

Yes, all pricing is in South African Rand.



How do I care for my sneaker?

Please follow the instructions below to clean your sneaker .Do not soak or place in a washing machine.  Use foam to clean your sneaker
Do not bleach